E-commerce solution for shipping service that increased service quality and speed
A Software solution for ship maintenance that enables efficient commercial ties between the buyer and suppliers.
Situation
A world-class supplier of marine software solutions and services approached us for an upgrade to their e-commerce system. With the increase in the volume of their business and the quantities of data processed, the web-based solution developed for them more than a decade ago could not ensure the required working speed. The database structure and software were no longer capable of supporting the huge amount of data. The client could not develop new functionalities for the system to enable the retention of its position as a market leader.


Solution
Baltic Amadeus offered the client a brand-new Microsoft ASP.NET MVC technology-based solution. A user interface (UI) scheme was developed and a new system graphic design and file structure were offered. Detailed functionality specifications for the new solution were prepared, new functions were refined and defined, and integration analyses with the client’s order system and new system programming tasks were performed based on an extensive analysis of the old system.
Added value
The new system significantly increased the speed and quality of the work of its users. The customer’s clients can now more quickly receive and manage offers from suppliers and perform orders. The operating speed of the implemented solution is stable and no longer depends on the amount of data sent. The appropriate user interface and the new design have eliminated information overload and ensure clearer and more user-friendly system usage. A new message sending function was implemented that allows messages to be forwarded to targeted persons. Preparations were also made for integrating the program with third parties.

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