UX/UI consultancy services
Digital Experience (DX) maturity assessment
User research
Digital customer experience strategy
Customer Intelligence (CI) strategy
Customer journey maps and user personas
Outputs from UX/UI consultancy services
- DX maturity assessment report. Get a report identifying gaps across six key DX areas: reachability, service convenience, purchase ease, personalisation, simplicity, and channel flexibility;
- Qualitative and quantitative data. In-depth user research allows you to understand your target audience’s needs, behaviours, and motivations;
- User persona development. Based on real user data, a developed persona lets you understand your target audience’s goals, motivations, and pain points;
- Customer journey map. A created map visually illustrates user progression toward desired actions from the customer’s perspective, simplifying a complex story.
Why you should consider UX/UI consultancy services
- Have a clear view and holistic evaluation of your current Digital Experience (DX) maturity;
- Get to know your target audience to be sure how your digital solution can solve their problems and meet their needs;
- Easily strategise how to reach a seamless user experience, regardless of channel or device;
- Save resources from developing costs by avoiding costly fixes later to increase ROI with a robust omnichannel customer experience.
Trust us to create the best UX for your customers
- B2B and B2C experience. Leverage our unique expertise in designing both complex B2B solutions and consumer applications;
- Domain knowledge. Our experts have an in-depth understanding of specific needs in different business domains, whether it is telecoms, retail, banking, financial services or others;
- Omnichannel experience. We have a proven know-how of creating omnichannel solutions for retail, financial, insurance, and other types of business;
- eCommerce excellence. Our experts have worked in creating scalable and efficient eCommerce platforms, so we utilise this experience to provide the best UX design and development services;
- One technology partner = multiple services. We offer quality-driven solutions spanning infrastructure, support, and maintenance.
Case studies
Let’s work together
Want to discuss potential opportunities?
Send us a message and we will get back to you.
Alternativelly, you may want to book a call back at a convenient time.
Adomas Gudaitis
UX Guild Lead
a.gudaitis@ba.lt
Laura Adomavičiūtė
Key Account Manager
l.adomaviciute@ba.lt
