Application support and maintenance services
Monitoring, diagnostic and optimisation
Upgrades, updates and patching
Backup and disaster recovery
Configuration and change management
L2, L3 support and user support
Knowledge management
Value for your business
- Enjoy consistent and reliable application performance with real-time monitoring and optimisation;
- Be sure your legacy applications are resilient against vulnerabilities and ensure compatibility with new technologies;
- Protect your data and information through robust backup and disaster recovery solutions;
- Adapt to evolving needs and demands since our experts handle changes and configurations for uninterrupted application functionality;
- Get immediate L2, L3 support and user support, ensuring quick issue resolution and user satisfaction;
- Benefit from valuable insights and efficient processes while working with our application support and maintenance team.
Application support and maintenance service outputs
- Monitoring and optimisation reports. Detailed reports on the application’s performance, along with optimisation recommendations;
- Data protection measures. Reliable data backup and recovery measures to safeguard critical information;
- Documentation. Comprehensive documentation on configurations and changes made during the maintenance process;
- Support. L2, L3 support of application issues and responsive user support;
- Knowledge resources. Access valuable insights and resources through knowledge management practices.
Application services backed by a trusted IT partner
- Application expertise. Our team develops, modernises, and maintains your applications, following industry best practices. We are not afraid of legacy systems;
- Scalability. Enable effortless expansion and improvements with our adaptable cloud-based application services;
- Solid security. We apply robust practices to secure your software development lifecycle. Our certified team is legally authorised to work with secret information;
- Broad expertise. Utilise hybrid and on-premise proficiency for optimised application solutions tailored to your unique business requirements;
- Customised flexibility. Leverage large resources and a responsive approach tailored precisely to your business objectives.
Case studies
What our clients say
Rita Čižikienė
CTO at Euroapotheca
We’re pleased to have Baltic Amadeus as our trusted technology partner, always eager to provide comprehensive support and expertise when delivering top-notch IT solutions. And the Eurovaistine.lt eCommerce platform was no exception, wherefore the final project’s result exceeded our expectations.
Geir Michaelsen
CCO at WilNor Governmental Services AS
The Baltic Amadeus team has delivered an excellent solution for Host Nation Support for military training activities with the HOBS system. It has simplified the users ordering, tracking, and billing processes, allowing them to focus on more vital aspects of the operations. All of this was delivered along with seamless and efficient collaboration between the users, WGS and Baltic Amadeus!
Let’s work together
Want to discuss potential opportunities?
Send us message and we will get back to you.
Alternatively, you may want to book a call back at a convenient time.
Ruslan Grumbianin
Chief Project Officer
r.grumbianin@ba.lt
Laura Adomavičiūtė
Key Account Manager
l.adomaviciute@ba.lt
