Application support and maintenance services
Monitoring, diagnostic and optimisation
Upgrades, updates and patching
Backup and disaster recovery
Configuration and change management
L2, L3 support and user support
Knowledge management
Application support and maintenance benefits
- Minimise downtime and ensure seamless operations by instantly responding to technical issues;
- Have an efficient support process that pairs prompt user assistance and rapid issue resolution;
- Ensure smooth functionality and customer experience by effectively addressing bugs and disruptions;
- Continuously enhance Progress OpenEdge application performance, supported by seasoned IT experts.
Our tech stack
OpenEdge technologies
- Progress RDBMS;
- Progress Application Server for OpenEdge (PASOE);
- Classic AppServer.
Frameworks and UI Libraries
- SmartComponent Library;
- Build.One;
- OF-1;
- KendoUI.
Tools
- Protop;
- Progress OpenEdge Developer Studio;
- DataDigger.
Rely on a trusted Progress partner
- Progress Licence Partner. As an official Progress partner in the Baltics, we secure access to the latest Progress OpenEdge tools and support;
- Different-industry expertise. We serve the well-suited Progress OpenEdge solutions businesses across various industries;
- Know-how of ERP systems. We leverage our ERP systems development experience to streamline your processes and enhance efficiency;
- Banking system experience. Our seasoned professionals are ready to handle complex projects in banking and finance;
- Agile team. Ensuring dynamic and adaptable Progress OpenEdge project teams.
Case studies
What our clients say
David A. Levins
COO at Professional Billing
Baltic Amadeus did a fantastic job with our data warehouse implementation. It has made our data management process smoother, faster, and more accurate. But, what’s most important, we had the pleasure of working with the Baltic Amadeus team. Thanks!
Morten Janum
CTO at ProMark
The full collaboration mode is on when working with the Baltic Amadeus team! Their expertise in Azure and DevOps made a smooth way to reach the results we have with the ProMark solution today.
Let’s work together
Want to discuss potential opportunities?
Send us message and we will get back to you.
Alternatively, you may want to book a call back at a convenient time.
Ruslan Grumbianin
Chief Project Officer
r.grumbianin@ba.lt
Vaiva Kubilaitė
Head of Progress OpenEdge
v.kubilaite@ba.lt
