Use Case: Business Intelligence Modernisation During an ERP System Change

2025 05 27 · 6 min read

A growing number of companies are seeking to modernise their business data analytics, driven by the increasing need to collect and analyse information more accurately and make data-driven decisions. 

One of the common triggers for such modernisation is the replacement of outdated ERP (Enterprise Resource Planning) systems such as Dynamics AX or Dynamics NAV with newer Dynamics 365 platforms (Business Central, Finance and Operations, Supply Chain Management, etc.), following Microsoft’s discontinuation of support for older versions. This raises a key question: how should Business Intelligence (BI) systems be adapted and upgraded accordingly? 

This blog post explores a real-life use case of a successfully executed BI modernisation project carried out alongside an ERP transition. It highlights common challenges, key steps, and practical solutions for building a flexible, efficient, and value-generating analytics solution. 

A Practical BI Modernisation Scenario 

When companies upgrade their core ERP systems, their BI solutions must be adapted to the new IT environment. The following outlines a practical project scenario with major tasks needed to successfully transition to a new ERP-supported BI environment: 

Key BI modernisation tasks during ERP transition: 

  • Implementation of a new BI architecture. 
  • Migration of existing solutions. 
  • Integration of the new ERP system with BI. 
  • Redesign of BI report visualisations. 
  • Formation, training, and preparation of an internal BI team. 
  • Development of user roles, permissions, and policies. 
  • Provision of licensing, infrastructure, and support. 

In larger corporate groups, old and new ERP systems may run in parallel. The BI architecture must therefore support: 

  • Operation with the old ERP system. 
  • Parallel operation with both old and new ERP systems. 
  • Operation solely with the new ERP system. 

Fundamental ERP Project Principles 

ERP replacement projects typically commence first, but this does not mean BI implementation must wait until ERP deployment concludes. Two key principles apply: 

  1. Flexible BI Strategy 
    The BI implementation strategy should align with the ERP project but not be dependent on it. If ERP implementation is delayed, BI work can still progress in specific branches or departments, with ERP data integrated later. 
  1. Early Team Involvement 
    Internal BI teams should be involved from the outset to ensure control and cost-effectiveness by appropriately distributing tasks between in-house and external specialists. 

The curve reflects that the contribution of the company implementing the BI modernisation is significantly greater at the beginning of the project. However, over time, the internal team of the Client becomes increasingly involved, gaining knowledge and hands-on experience. Gradually, the implementer steps back from the role of main provider, transferring responsibility to the Client’s representatives. 

Phases of BI Modernisation During ERP Change 

A clear and phased approach ensures a smooth transition from the current BI setup to the new system. A practical project may follow these steps: 

  1. Initial Analysis and Design 

We familiarise ourselves with the systems, perform data and infrastructure analysis, and prepare a detailed project plan. 

  1. BI Architecture Implementation 

We install and configure the platform according to the Medallion architecture concept. 

  1. Analysis of Existing Reports 

We conduct an analysis of the data from the old ERP system. 

  1. Consolidation Analysis 

We analyse the consolidation/integration of data from both the old and new ERP systems. 

  1. Migration of Initial Report 

We carry out the MVP phase, during which low-priority (LOW) reports are migrated to the new BI system. 

  1. Training 

We train the Client’s internal team and provide practical knowledge. This helps to accelerate the further implementation of the solution. 

  1. Migration of Priority Reports 

We migrate high-priority (HIGH) reports and data from the old ERP system. 

  1. Report Consolidation with the old ERP 

We integrate the new ERP data for the HIGH-priority reports with the existing ERP system. 

  1. Migration of Other Reports 

We migrate medium-priority (MEDIUM) reports and data from the old ERP system. 

  1. Report Consolidation 

We integrate the new ERP data for the MEDIUM-priority reports with the existing ERP system. 

  1. Final Tasks 

Migration, connection, and consolidation of remaining reports and data. Based on priority levels (HIGH, MEDIUM), legacy and new ERP data are connected and consolidated, and remaining reports are migrated. 

The table presents the activity plan and timeline for the ERP implementation project for the years 2025–2026. 

Architectural Vision: The Medallion Model 

In order to transition to the Medallion architecture, it is important to emphasise that this model enables a structured and gradual improvement of data quality, as well as the expansion of the solution by integrating new data sources. The Medallion architecture helps ensure both flexibility and data quality – the key requirements for successful business analytics modernisation. 

Each layer – bronze, silver, and gold – has its own specific role, which allows for a better understanding of how data is processed, analysed, and presented to the end user. Thanks to this structure, we can refer to specific models tailored to the various needs of the company – from initial data collection and processing to top-quality business analytics solutions. 

Bronze Layer – Raw Data 

The bronze layer stores all data from external sources. The table structure mirrors the structure of the source systems, along with metadata columns (such as upload date, process ID, etc.). 

Main advantages of this layer: 

  • Tracking of historical changes. 
  • Data lineage and auditability. 
  • Reprocessing of data without re-uploading from the source. 

Silver Layer – Cleaned and Harmonised Data 

In the silver layer, data from the bronze layer is joined, cleaned, and transformed into a unified, structured view of key business entities. 

Advantages: 

  • Usability with self-service and advanced analytics tools 
  • Adaptability for the work of departmental analysts, data engineers, and data scientists 
  • Efficient and flexible data processing based on the ELT methodology 

Gold Layer – Business-Ready Models 

In the gold layer, data is transformed into read-optimised, denormalised structures (e.g., star schema models). This layer is used for specific business analytics projects: customer segmentation, product analysis, recommendations, KPI reports. 

Advantages: 

  • Tables prepared for consumption. 
  • Highest data quality and reliability. 
  • Ease of use for analytical applications. 

The Medallion model allows for a gradual increase in data quality and the expansion of the solution by integrating new sources. Using tools such as Delta Live Tables or structured stream processing tools, it is possible to create continuously updating data streams. 

Changing the ERP System in Your Business 

The modernisation of business analytics is an integral part of an ERP replacement project. By choosing the right strategy, flexible architecture, and a competent partner, it is possible to achieve significant results: save costs, accelerate implementation, and increase the value of analytics. 

Would you like to know what this solution could look like in your business? Get in touch with our data analytics experts and receive a free consultation! 

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