Software maintenance

The main success guarantor for any company is a reliable IT partner which takes professional care of the company’s IT systems.

The entire life of software includes two phases: development and maintenance.

Maintenance includes but not limited to reaction to requests from client side related to application working problems, consultations, new functionality development, propose and provide system updates, defects analysis and fixing

Implementation

Stages for the development and implementation of individualised software solutions:

  • Functionality Analysis – a detailed analysis of the system's functionality.
  • Code Analysis – a detailed analysis of the system's implementation and specifics. Analysis of its further development, effectiveness, security and bandwidth ensuring.
  • Bandwidth testing – this is conducted to ensure that the system will operate reliably and remain stable even with a high number of users.
  • Security audit – an audit is carried out to minimise the risk of the solution being hacked.
  • Service-level agreement – the model is defined as an official commitmen with at least three priorities (trivial, major, critica) of incidents.
  • Reporting – incidents and problems reporting based on every desired period.

The number of steps involved in the maintenance project may vary depending on the project size and customer requirements.

Technologies we work with

Case studies

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Irmantas Bankauskas

Chief Sales Officer
Irmantas Bankauskas