Nordea’s customers were using third party solution to pay for utilities. The process of payments was complicated: few separate systems, making transfers into bank account, using prepared payment templates. The existing solution was messy for the customers and uncompetitive in the market.
Secured solution with three layers architecture conforming all strict customer’s requirements was proposed and implemented. According to agreement with customer, solution was based on Java enterprise technologies and supported clustering to ensure high availability.
System provides user interface to easily configure any utility payment form and represent it in internet banking system as native screen. Solution with native user interfaces ensures customer satisfaction paying for utility services through Nordea internet banking system. Same contributes to the customer’s loyalty. System conforms requirements to service 150 concurrent users and be able to process up to 8000 payments in 24 hours.
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