Innovative eCommerce solution that enhanced customer experience for electricity consumers

Baltic Amadeus has implemented an eCommerce solution that ensures smooth and efficient operations for both the client and its end user.  
 

Situation

One of the largest companies in the Lithuanian energy sector asked us to update its customer self-service website, which no longer met user needs.  

The old website did not satisfy new bandwidth and security requirements and had no option for direct payment via banks or messaging functionality.  

Moreover, users could also not perform actions such as signing e-agreements, changing plans, and obtaining conditions for electricity installation. Wherefore, Baltic Amadeus proposed a new eCommerce solution for the client.

mano-elektra-situation
mano-elektra-added-value

Solution

Baltic Amadeus offered a solution based on EasyWeb, HTML, CSS, JavaScript, CF, .NET, Web Services, and JS+jQuery technologies. After the solution was implemented, the old website was transformed into the self-service portal www.manoelektra.lt 

The new eCommerce platform was developed using all testing methods for usability and had an authentication option.  

Additionally, the solution was also adapted for the declaration of domestic meter readings and ordering services and had integration interfaces with more than five information systems and banks. 

Added value

The new eCommerce solution allowed clients to separate the services of private and business customers, declare readings directly to customers and investors, submit invoices for services and receive payments directly via banks, submit analytical reports, send messages to customers, and waive intermediate services. Thus, optimising customer activities and decreasing the load on the customer helpline.  

Furthermore, the solution allowed the client to speed up and improve the quality of service for Lithuanian electricity consumers.  

mano-elektra-added-value-1

Other projects

Mobile app for the fastest-growing payment solutions provider in Lithuania

ConnectPay

Mobile app development for the largest insurance company in the Baltics

Lietuvos Draudimas

Boosted sales performance for the leading digital services company in the Baltics

Bitė

Highly rated mobile app for Baltic digital services company

Bitė

Progress OpenEdge solution for the US medical billing and management service provider 

Professional Billing, Inc.

Efficiency-driven ordering and billing system for large-scale military training

WilNor Governmental Services AS

High-performing eCommerce platform for one of the largest pharmacy providers in the Baltics 

EUROAPOTHECA

PSD2-based mobile banking solution for financial institutions

LCCU

Ensured IT security & GDPR compliance for the international web hosting provider 

Hostinger

Convenient daily banking solution for credit unions  

KREDA

Mobile banking app for DNB bank

DNB bank

Fully automated leasing system that maximises efficiency  

DNB BANK

eCommerce platform that boosted shipping service quality and efficiency  

AS Star Information Systems

Information system for shipping operations cut fuel consumption by up to 5% per vessel 

Shippersys

Crisis management system for Norway’s educational institutions 

Magenta ApS

Ultimate parental communication tool for children’s safety  

FabWeek

Fully upgraded communication platform for the Norwegian telecoms company

SIMCOM AS

Exclusive eCommerce website for a Norwegian aviation museum 

Newton

Data visualisation solution that highly increased business productivity 

UNIPARK

Get a free quote!

We will be glad to answer all your questions. Contact us and get a free quote in 24 hours. CONTACT US >